What to Ask Your Fitted Wardrobe Supplier Before You Sign Anything

Before you commit to a fitted wardrobe supplier, arm yourself with the right questions. These conversations will help avoid surprises and ensure you’re making a solid investment.

What does the quote include?

Does it cover design, materials, installation, VAT, and aftercare? Some companies may add extra costs for custom interior elements or even delivery.

What materials are you using?

Request detailed specs and ask to see physical samples if possible. Know the difference between MDF, particle board, and solid wood options.

Can I customise the inside?

Your lifestyle should shape the layout. If you need drawers instead of shelves or want a section for accessories, check how much flexibility they offer.

How long will it take?

Ask about lead time from order to installation. Some companies can take 6–8 weeks or more, especially for custom pieces.

Do you offer a warranty?

Get clarity on what’s covered (materials, fittings, workmanship) and for how long. A minimum of 5 years is standard from reputable providers.

Who installs it?

Will they send their own trained fitters or subcontractors? Skilled, in-house installers usually deliver more consistent results.

Can I see your past work?

Ask for a portfolio or even visit a showroom or past customer home. Seeing real examples can help you judge quality and finish.

What’s the payment schedule?

Avoid paying everything upfront. A staged payment plan protects you if there are delays or issues.

What if something goes wrong?

Get a clear picture of their after-sales service. Will they send someone out quickly for adjustments or repairs?

Pro Tip: Don’t be afraid to ask for everything in writing. A clear agreement helps avoid miscommunications and sets expectations on both sides.

Choosing a wardrobe supplier is about more than picking a design you like. It’s about trust, transparency, and knowing exactly what you’re signing up for.